Business people focus on achieving results – that’s in their nature. In doing so they are exposed to challenges, changes, and risks – that’s in their nature too.
Established business owners and operators face different issues to those in the start-up stage. No longer do you know every client, make every sale, oversee every product or service delivery or know everything that is going on. Different challenges and obstacles arise:
Having to build and manage a team requires certain skills. Even the ability to effectively delegate does not necessarily come easy. How can we better select and recruit good staff? Are their behaviour and demands reasonable? How can we build a winning culture?
For the good of the business, I know I should remove or demote certain staff but how can I after all this time?
The old saying … you can’t manage people, you can manage only processes … is still true. Developing systems, procedures, measures and reporting is vital to the health of any business.
Why are we experiencing greater mistakes, complaints, and rejects?
With all the sales people around the place, how can we generate more? How can we get our sales people to better coordinate with our operations or manufacturing team?